Healthcare / Medical PracticeRoyal Oak, Michigan

How Michigan Health Professionals Reclaimed Patient Time with AI Documentation

Michigan Health Professionals is the largest private medical practice in Michigan, comprising nearly 500 physicians across multiple specialties. Dr. Jeff Margolis, a practicing medical oncologist in Royal Oak, serves as president of the organization. The practice has been at the forefront of adopting technology that allows physicians to focus on what matters most—patient care.

“I could now throw away the pen, the paper, the monitor. I could just look at the patient, talk, and be a doctor, and then not worry about what the documentation was. Blue Hive did that part for me.”

Dr. Jeff Margolis, President & Medical Oncologist at Michigan Health Professionals

1-2 hrs

Time Saved Daily

500

Physicians in Practice

100%

Billable Compliance

The Challenge

EMR systems slowed down clinical workflows, making doctors less productive and pulling their attention away from patients toward screens and documentation.

EMR systems reduced productivity instead of improving it
Physicians spent valuable patient time focused on monitors and documentation
Clinical note-taking pulled attention away from direct patient interaction
Documentation burden prevented doctors from "just being doctors"
Traditional workflows required pen, paper, and constant screen attention

The Solution

Ozwell (formerly BlueHive AI) handles clinical documentation automatically, allowing physicians to simply talk with patients while AI captures billable, compliant notes.

AI-powered ambient documentation captures conversations naturally
Physicians can focus entirely on patient interaction—no pen, paper, or monitor needed
Automatic generation of compliant, billable clinical notes
Flexible enough to handle creative requests while maintaining billing requirements
Seamless integration into existing clinical workflows

The Results

1-2 hours reclaimed per day

Physicians can focus on patients, not screens

Improved patient care and interaction quality

Documentation handled automatically

More from Dr. Jeff Margolis

“We slowed down our workflow and became less productive because of EMR, and Blue Hive was the first time that it felt like we got it right.”

On EMR challenges

“Just to show you how good it is, I wondered what would happen if I said, 'Write the note in the form of a rap,' and it did. Then I said, 'Can you do it as a Dr. Seuss?' and it wrote the note.”

On AI capabilities

“The truth is, if I sent it to an insurance company, they would actually have to accept it as a billable thing, because it included all the billable pieces, except it all rhymed.”

On billing compliance

“Most of us in the practice who have switched over to Blue Hive have gotten an hour, two hours back in our day. It has just been remarkable how much it's improved our patient care.”

On time savings

“It was liberating—just really liberating.”

Summary

“One of the biggest challenges in medicine is time. We spend a lot of hours on administrative tasks like charting—up to one to two hours daily. This time is taking away from patient care and even our personal lives. BlueHive AI has already helped cut down that time. It allows me to focus more on patient care without the stress of additional paperwork at the end of the day. For example, I saw 35 patients today, and all my notes and referrals were completed by the end of the clinic day.”

Dr. Richard Zekman, D.O. — Division of Clinical Hematology & Medical Oncology

Video Highlights

Michigan's largest private practice with ~500 physicians adopted Ozwell AI
EMR systems had made physicians less productive—Ozwell reversed that
Doctors can now focus on patients instead of screens and documentation
AI generates billable, compliant notes automatically
Most physicians using Ozwell save 1-2 hours per day
Creative flexibility: AI can write notes in any format while maintaining compliance