July – August Release Roundup
At BlueHive, every update is built around one goal: making work simpler and more connected for employers, providers, and care teams. This round of updates brings smarter AI actions, stronger employer reporting and payments, and a more seamless provider experience. From real-time HR integrations and streamlined onboarding to smoother booking flows and flexible new tools in BlueHive AI, we’ve packed in improvements that save time, reduce headaches, and keep your teams moving forward.
Here’s a look at what’s new across BlueHive AI, Employer, and Provider:

🌟 New Features
- New Report Category: Added “BH Employer Portal Report” section for clearer employer-specific insights.
- Payments 2.0: Revamped payment engine with smoother processing, clearer transactions, and stronger backend logic.
- Finch Webhooks: Real-time syncing with Finch-connected HR platforms.
- Support Access for Finch Users: In-app instructions for reaching Finch support.
- Simplified Onboarding: Invite employer users directly into BlueHive Employer without needing support.
- Customizable Report Categories: Organize reporting to match workflows.
🎨 UI/UX Improvements
- Improved Finch integrations
- Data Visualization Overhaul: Cleaner charts, fewer load errors, faster dashboard performance.
- Smarter Sorting: Orders now automatically sorted by “Due By” date.
- Fix for Short Screens: Better scrolling for pages with less content.
- Error-Handled Plan Creation: More predictable results when creating or updating benefit plans.
- Cleaner Reports: Only see the most relevant system reports.
- Upgraded Message Center Filtering: Easier to find updates quickly.
- Streamlined Platform Code: Removed duplicate code for faster performance and fewer glitches.
🛠️ Bug Fixes
- Fixed message counter.
- Corrected UI regression.
- Corrected issue with user preferences.
- Multiple hotfixes applied to Data Visualization (stability and reliability).

🌟 New Features
- Implemented side-by-side layout for SPA (single-page application).
🎨 UI/UX Improvements
- Cleaned up the SPA for a smoother experience.
- Improved the appointment booking process.
- Improved onboarding for provider payment processing.
🛠️ Bug Fixes
- Fixed login issue.

🌟 New Features
- Added button to message Ozwell (@ozwell)
- Refined AI model for smart actions (upgraded from o3 to o4-mini)
- Added ICD-10 code extraction for medication indications
- Added the ability to edit messages
- Added the ability to download transcribed audio files
- Implemented usage logging on workspaces
- Added a billing summary page to the user admin panel
- Added bulk invite for workspace admins
- Added the ability for 3rd party developers to embed Ozwell into an iframe
- Smarter Smart Actions: clearer summaries, simplified interactions, and improved accuracy
- New Experimental Feature: Flex Encounter Pilot
- New Time Series Graphs in Admin Dashboard
- Audit Logs for Admins
- Autosave Chat Messages
- File uploads in chat (PDFs, CSVs, TXTs)
- Pause & Resume Audio Recording
- Desktop Audio + Video Recording
🎨 UI/UX Improvements
- Improved chat message load speed
- Updated mobile app branding
- Improved custom instructions and interpretation
- Improved mobile-friendliness of session workspace
- “End Session” renamed to “New Session” for clarity
- Public Shared Sessions now correctly display
- New Ozwell logo on splash screen
- Responsive landing page with sidebar
- Cordova app tweaks for mobile safe areas
- IVR edit page: added support for more phone fields and duplicate checks
- Increased custom instruction character limit to 5,000 with live counter
- iOS app UI refinements for sidebar, paused states, and mobile stability
🛠️ Bug Fixes
- Fixed recording not stopping when navigating away from page
- Fixed broken avatar profile images
- Fixed issue where custom instructions were not always included in prompts
- Fixed issue creating documents in WebChart from chat messages
- iOS App updated to correct broken image issues
- Fixed deep linking into shared sessions
- Fixed medication orders crashing when refill info was missing
- Fixed Smart Action failures showing double danger icons
- Fixed patient sorting on appointment/integration pages
- Fixed incorrect patient name spellings
- Eliminated UI freeze when editing a session title
- Fixed mobile table glitches with responsive styling
- Restored missing system prompt field
- Critical stability bug resolved at app level
- Fixed “white screen of death” on iOS resume
- Fixed iOS recording issues (microphone permissions, recording icons)
- Enhanced error handling for diagrams and table rendering
- Critical iOS input bug fixed (2025.34.1)